Craftman

功能介绍

关于 Craftman

Frequently Asked QuestionsEverything you need to know about Craftman.How does AI Drafts work?When a customer sends a message, our AI reads your knowledge base (docs, FAQs, previous conversations) and drafts a response. You see the draft in your inbox, can edit it if needed, and click Send. The AI learns from your edits over time.Can I use my own domain for email?Yes! Simply forward your support@yourdomain.com to your Craftman inbox. All replies are sent from your domain, so customers never see Craftman branding.How does it compare to Intercom?Intercom is great for enterprises with complex needs. Craftman is built for founders who want 80% of the features at 20% of the price. We focus on inbox + AI drafts, not product tours, series, or enterprise reporting.Is my data secure?Absolutely. All data is encrypted at rest and in transit. We're GDPR compliant and never train our AI on your customer data without explicit consent.Can I try before I buy?Yes! Start with a 7-day free trial on any plan. No credit card required. Cancel anytime.What if the AI gets it wrong?That's why we use drafts, not auto-replies. You always review before sending. If the AI suggests something wrong, just edit it. The AI will learn from your correction.Can I setup an AI chatbot to handle questions on autopilot?Yes, you can create an AI chatbot too! Configure it to automatically respond to common questions using your knowledge base, so customers get instant answers 24/7.Can I train the AI on my website or PDF?Yes, you can! Upload PDFs, add website URLs, or paste text directly. The AI will learn from your content and use it to draft accurate responses.Still have questions?Feel free to reach out via the chat widget in the bottom-right corner.

How does AI Drafts work?When a customer sends a message, our AI reads your knowledge base (docs, FAQs, previous conversations) and drafts a response. You see the draft in your inbox, can edit it if needed, and click Send. The AI learns from your edits over time.Can I use my own domain for email?Yes! Simply forward your support@yourdomain.com to your Craftman inbox. All replies are sent from your domain, so customers never see Craftman branding.How does it compare to Intercom?Intercom is great for enterprises with complex needs. Craftman is built for founders who want 80% of the features at 20% of the price. We focus on inbox + AI drafts, not product tours, series, or enterprise reporting.Is my data secure?Absolutely. All data is encrypted at rest and in transit. We're GDPR compliant and never train our AI on your customer data without explicit consent.Can I try before I buy?Yes! Start with a 7-day free trial on any plan. No credit card required. Cancel anytime.What if the AI gets it wrong?That's why we use drafts, not auto-replies. You always review before sending. If the AI suggests something wrong, just edit it. The AI will learn from your correction.Can I setup an AI chatbot to handle questions on autopilot?Yes, you can create an AI chatbot too! Configure it to automatically respond to common questions using your knowledge base, so customers get instant answers 24/7.Can I train the AI on my website or PDF?Yes, you can! Upload PDFs, add website URLs, or paste text directly. The AI will learn from your content and use it to draft accurate responses.

What Founders Are SayingReal results from real founders.“Finally, a support tool that doesn't try to be everything. Just what I need, nothing more.”Sarah KimFounder, DesignFlow“The AI drafts are surprisingly good. I edit maybe 10% of them. Huge time saver.”Marcus JohnsonSolo Founder, CodeShip95%Satisfaction Rate“Switched from Intercom. Saving $50/month and actually prefer the simpler interface.”Emily RodriguezCo-founder, LaunchPad300+Happy Founders“Setup took 5 minutes. Had my first AI-drafted response within an hour.”David ParkIndie Hacker“My customers think I'm always online. Little do they know it's the AI doing the heavy lifting.”Lisa ChenFounder, SaaSKit“Best investment for my one-person startup. Support is no longer a bottleneck.”James WilsonSolopreneur“I was skeptical about AI support tools, but Craftman proved me wrong. The drafts are contextual and save me hours every week.”Rachel GreenFounder, TechStartup